Starlink Users Say They’re Nervous That SpaceX Will Raise Prices Again

  • SpaceX has raised Starlink monthly subscriptions to $10 for some users in “limited capacity” areas.
  • This is the second time SpaceX has raised Starlink prices in a year.
  • Some customers say they are worried that SpaceX will increase prices.

Elon Musk’s SpaceX has increased the monthly subscription cost of Starlink satellite internet for some users – and they are worried that the price will rise again.

Starlink is designed to deliver high-speed internet of up to 100 Mbps to 200 Mbps to customers in rural areas and higher latitudes. SpaceX SAYS in December it surpassed one million active subscribers worldwide.

SpaceX sent an email Tuesday to customers, saying Starlink’s “Residential” plan will be $10 more expensive for people in “limited capacity” areas starting April 24. which increases their service from $110 to $120 per month, according to screenshots reviewed by Insider. The price for customers in “overcapacity” areas drops by $20, meaning they will pay $90 a month.

This is the second time in a year that SpaceX has raised the prices of Starlink services. The company said in March 2022 it was raising the monthly subscription price by $11, from $99 to $110, due to rising inflation. At the same time, the cost of the Starlink kit jumped from $500 to $600 for new customers.

Several Starlink customers who were notified of the price hike this week told Insider they were unhappy about paying more for the service. They sent Insider verification proving that they are Starlink customers.

Waving with confidence

Colton McClain, a Starlink user based in Oklahoma, called the higher prices “outrageous” and the internet connection “abysmal.” He said he wouldn’t be surprised if the service costs $150 a month by 2025.

McClain said he’s waiting for fiber internet to be installed in his area, adding: “I’ll quit the second it’s available.”

Some customers say they don’t plan to quit Starlink unless there is another price hike.

“The price changes make me nervous because they seem to be so fast since the last change, and make my trust in the company a bit doubtful,” said Hunter, a Starlink user who asked not to be identified. his last name. Although he likes Starlink, Hunter says it’s becoming more expensive than his other options and another price hike could pose a problem.

‘$120 max’

Corey, who preferred to leave his last name, said the $120 bill “rubs me the wrong way.”

After a discussion with his wife, he said: “We agreed that $120 was the most we were willing to go with it before we had to find something else or go back to using the horrible internet service provider. that we had before.”

Corey said Starlink is working well for him but added “maybe it’s time to move on if the price doesn’t stabilize.”

SpaceX did not immediately respond to Insider’s request for comment. The company’s email to customers said the company is launching more satellites to increase Starlink’s capacity and regularly updating the network to improve service.

Are you a Starlink customer with a story? Contact this reporter at kduffy@insider.com or DM him Twitter.

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